Payment, Cancellation & Refund Policies
All course registrations must be completed online.
Payment can be submitted online with Visa, Mastercard, America Express, and PayPal. Once you have completed your registration and payment has been received, you have secured a position in one of our courses.
We do not accept partial or installment payments for courses, and we do not reserve spots.
Participant Cancellation
If written notification of cancellation is received and confirmed prior to 30 days of course start date, the participant will incur a $100 administrative fee and will receive a refund for the remaining balance.
If written notification of cancellation is received 1-3 weeks prior to the course start date, there will be a $250 administrative fee and will a refund for the remaining balance.
If written notification of cancellation is received less than 7 days prior to the course start date, there will be a 50% administrative fee and a refund for the remaining balance.
No money or credit will be issued for ‘no shows’ at the course, nor for cancellation any time after the course start date.
No money or credit will be issued if a participant begins the course and is not able to complete it for any reason.
Course Cancellation
We reserve the right to cancel a course due to unforeseen or unavoidable circumstances. However, we take your commitment to our courses seriously and avoid cancellation whenever possible. If course is cancelled due to low enrollment, we will contact you at the primary email address and phone number which was provided at time of registration. At that time, you will receive a full refund (within 12 months of the cancellation date of the original course). Neither PEA and instructors nor host facility are responsible for any reimbursement of expense incurred by participant, including airline tickets or hotel accommodations.
If course is interrupted while in progress by an ‘act of God’ or circumstances beyond control, no refunds will be issued. Neither PEA and instructors nor host facility are responsible for any reimbursement of expense incurred by participant, including airline tickets or hotel accommodations.